Average Reviews:
(More customer reviews)This fireplace is awful. There were two sets of directions and each one contradicted the other. There is no way to secure the firebox to the cabinet. The grill door to the control panel does not close unless you want to constantly remove the firebox from the cabinet to adjust the heat and flame. I called the 800 for customer support and a automated voice system answered the call. It said that I would receive a call back during normal business hours. I called during normal business hours unless today is a holiday that I don't know about. Finally, the batteries do not fit right into the remote. I don't know if it works because the batteries which were sent are dead.
I have bought many things from Amazon and this is, I hope, the only bad experience.
While the cabinet looks cute (if you can stand not having the grill door completely closed); it is cheaply made. The heat production is adequate for a small room.
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The curvaceous design and classic ivory finish of this fireplace mantel make it one of a kind. Whether you are looking to accent a living room, bedroom or home office, this fireplace mantel is fitting for any room in your home. Perfect for snuggling up on a cold evening or having a romantic dinner by the fire, this fireplace will set the mood. This fireplace is set atop four feet for security. A beautifully carved floral design across the top of this fireplace mantel provides a unique look that everyone is sure to love. Requiring no electrician or contractor for installation allows instant remodeling without the usual mess or expense. In addition to your living room or bedroom, try placing this fireplace in your home office. Use this great functional fireplace to make your home a more welcoming environment. 34-1/2-Inch W by 13-Inch D by 34-Inch H; Classic Ivory Finish; Elegant Carved Floral Design; Four Feet for Security; Top Shelf for Decorative Accents; Firebox front - 18-Inch Wide by 18-Inch Tall; Remote control (2 AAA Batteries Required); Realistic flickering flame effect; Long life LED lights; 120-volt-60Hz, 1500-Watt / 5000 BTUs, 12.5 Amp; Easy to use adjustable thermostat; Safety thermal overload protector; Adjustable flame brightness control; Plugs into standard wall outlet; Tested to heat 1500-cubic feet in only 24-minute (14-feet by 14-feet by 8-feet); Uses about the same energy as a coffee maker; 100-percent energy efficient with low operating costs; Produces zero emissions or pollutants; Eco friendly, consuming no wood or fossil fuels; No combustion, glass remains cool to the touch
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