Average Reviews:
(More customer reviews)Have owned this Bosch 300-Series Gas Range for two months. I ordered it directly from the Amazon-linked AJ Madison website. As for that store, the stove was delivered as arranged and the price was right, as it was on-sale for a few days. More on this later. Narrowed my list down to two: the Bosch and the Frigidaire FGGF3054K. The Frigidaire had a few advantages, these included a Convection oven feature, a better lower-drawer handle, a 17Kbtu front burner and a more advanced oven-rack arrangement. This Frigidaire is about $25 cheaper than the Bosch. I finally went with the Bosch because I had had good luck with their electrical components when doing repairs on my car in previous years. I also liked the heavier and more squared edges of the iron-grates covering the burners. Both stoves seem to be a good value for 8 bills. As mentioned, bought from AJ Madison. A few cautions are in order here. They will attempt to tag-on added charges after the delivery for a thing like delivering the stove up more than a certain number of steps (an arbitrary #). Before the stove is shipped, call their service rep, not sales, and tell them you will only allow delivery on condition there will be NO extra charges. I had to be a little forceful about this. And waiting for the sales department to answer the phone will require patience. These are New York-sharpies but they will be honest if you keep on top of them. I would purchase from them again, but only if the price was 25% lower than local dealers. Now some details on the Bosch stove: nice big lighted oven with a big window, fantastic non-slide full-coverage iron grating on top. The oven preheats quickly and since it is so roomy will not (my opinion) need a convection feature. All the design effort was on the burners, oven and electronics; the bottom warming/storage drawer is the typical cheapie type found on any $450 range. The working parts are fantastic, however. High-quality touchpad includes great timer functions for baking and general timing of cooking. The timers shut-off the oven as required and all timer functions beep every one-minute after timing-out, a great safety and convenience feature for me. Those not yet familiar with new gas ranges will have to get used to the electronic ignition for the top burners. Turn to lightning symbol till lit, then set to desired flame. The oven door will detent (pause) when closing but do not expect it to hold in open position solidly, as these ovens are meant to do all broiling with the door closed. On first use, you will probably notice a few things which seem like problems but are not: an error signal may pop-up on the display during first use. This immediately clears up once the stove has been plugged-in for a few minutes, clock set and the burners have been used. The other brief annoyance is that, due to the installer disturbing the gas lines, there will likely be some dust which blows up through the top burners, causing a snap sound. This clears up in a few days. Flame level adjustment is non-linear, an annoyance to some, but is compensated for by the ability to turn the flame down to an extremely low usable level.As for safety around children, the stove comes with the usual non-tip floor-bracket and has a nice electronic Lock feature for the oven door. It has the required push-to-light knobs for the 5 top burners. One caution with any of these full iron-grate stovetops is that a boy between 3-7 may get curious on seeing Mom cleaning the stove, and may lift off one of the 3 grate sections out of curiosity and drop it on his foot. Just train the little rodent. As for my 4-Star rating (see update below) of the range, I would give it a full 5 Stars but having owned the thing only a few months, I cannot comment on continued use or quality of Bosch customer service. So far, this gas range is great.
ONE-YEAR update: Oven and electronic controls are flawless. Four of the five burners light immediately with the electronic-ignition. The left-rear burner is balky, taking ~3seconds to light. One time, a pot of spaghetti boiled over a little on this burner. The flame went out and gas was issuing from the burner. With a second burner lit heating the sauce, there could have been a big problem if built-up gas had ignited. Luckily, I was in the kitchen at the time. I suspect these electronic-ignition stoves by various brands share this problem, since burner design has to be different to allow for lighting, as opposed to the old pilot-light jobs. The second problem arose when I called customer-service to report the safety issue. The woman to whom I spoke was rude and uninterested. Moreover, she was stupid. So, considering the ~minor safety issue and the non-existent customer support, a nice 5-star range will be given only three stars by this owner. All such stoves need a heat-sensor to shut off gas flow to unlit burners. Wake-up Bosch. And while you're at it, take your entire customer-service staff for a company outing at sea. Sink the boat.
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